Return-Cancellation Policy

Order Cancellation Policy:

If for some reason you will need to cancel your order, please do so up to 24 hours.  After 24 hours, we will not be able to cancel orders as they are generally being prepped for shipping at the warehouse or factory.  Exchanges and upgrades may be accepted based on availability if they have not yet been scheduled for shipping. Cancellations that can be accommodated after 24 hours will incur a minimum fee of $50.


Orders accepted for returns must be unused, sealed and in the original shipping boxes and packaging to be eligible for a refund.

All merchandise returned to Seller is subject to a 20% re-stocking fee or the manufacturer restocking fee.  This cost is passed on at the customer's cost.

The Customer is responsible for return shipping fees, and any shipping fees incurred by Seller for the initial shipment to the Customer; collect shipments will not be accepted. Free shipping only applies when the Customer keeps the merchandise.

The Refund will be processed after the merchandise arrives at Seller in its original packaging and brand new factory condition.

Any shipments returned to sender marked “Undeliverable”, or otherwise similar nature, are subject to a 20% restocking fee minus any shipping charges incurred by Seller for the initial shipment to the customer.

For urgent matters, please call us at: 877-466-7101.


Please note we are busy helping as many individuals, families and communities as possible. Email is the fastest way to reach us!

Latest Posts

  • Summer is Here - Surprise your Kids and Family with these Great Hoop Ideas

    Summer is here and after being in quarantine for so long we are all itching for some fun and to get out of the house (when it’s safe to do so of course).  Putting a smile on your kids face is... read more

  • Hoops for the Holidays!

    The Holiday Season is approaching quickly. My Backyard Sports has come up with Basketball related gifts you and your family or friends can enjoy for years to come.  If you have any specific questions, feel free to email us at anytime. Hoops... read more

  • My Backyard Sports is Hiring!

    Attention Athletes Did you recently graduate college and are not sure what you want to do? Are you a former athlete that’s not quite ready to turn in your pinnie for pinstripes? Start a career in the sports equipment sales... read more

  • Revolutionize Your Basketball Practice by Copycatting Chip Kelly

    Bill Walsh revolutionized football while watching a basketball game.  He took the motion, screens and high percentage of the inbounds pass from basketball and created a football offense along the same lines called the West Coast offense.  I won't go... read more

  • 5 Cost-Effective Gymnasium Upgrades

    Below are several quick-fix yet cost-effective solutions for your school. 5. Backboard Upgrades (Click Here)Most backboards in schools have been there since the school was built. Upgrading a steel backboard to a tempered-glass backboard for indoor use or an acrylic... read more